Return|Exchange|Refund

We want you to love your purchase. If something isn't quite right, we're here to help within the guidelines below.

RETURN POLICY

Return Eligibility

Returns can be requested within 7 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and unwashed.
  • All original tags, labels, and packaging must be intact.
  • The item must be returned in the same condition in which it was received.
  • Return requests submitted after 7 days from the date of delivery will not be accepted.

Non-Returnable Items

The following items are not eligible for return under any circumstance:

  • Sale or discounted products.
  • Customized, altered, or made-to-measure products.
  • Products damaged due to misuse, improper handling, or normal wear and tear.

Refund Process

Once the returned product passes our quality inspection, the refund will be processed according to the original mode of payment. Shipping charges are non-refundable.

Only one return request is permitted per order.

EXCHANGE POLICY

Exchange Eligibility

Exchanges can be requested within 7 days of delivery.

You may request an exchange if:

  • The size does not fit.
  • The product received has a manufacturing defect.
  • You received an incorrect item, size, or color.

To qualify for an exchange:

  • The item must be unused, unworn, and unwashed.
  • All original tags and packaging must be intact.
  • The item must be in its original condition.

Exchange Conditions

  • Only one exchange is permitted per order.
  • Once an exchanged item has been delivered, it cannot be exchanged again.
  • Approved exchanges are processed within 5–6 working days after the returned item is received and inspected.

If the Requested Product is Unavailable

If the requested size, color, or product is unavailable:

  • A store credit or gift card equivalent to the order value will be issued.
  • Store credit cannot be transferred to a bank account, UPI, or any other payment method.
  • If exchanging for a lower-value item, the balance amount will be issued as store credit.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Sale or discounted products.
  • Customized, altered, or made-to-measure products.

IMPORTANT NOTES

  • Return or exchange requests must be approved by our team before the item is shipped back.
  • Products sent without prior approval will not be accepted.
  • We reserve the right to reject returns or exchanges that do not meet the conditions stated above.